Technical Writing and Documentation


Technical writers typically create documents such as
  • User Guides,
  • Instruction Manuals,
  • Spec Sheets,
  • Training Materials,
  • Procedural Guidelines,
  • Installation Manuals,
  • Configuration Guides,
  • etc.
Really, almost any kind of information, instructional, or reference documentation can fall into the realm of the tech writer—everything from the little fold-out instruction sheet accompanying a consumer product, to massive, multi-volume reference libraries for large-scale industrial processes.

I have been a technical writer since 1997. Much of my tech writing experience has been creating documents for enterprise-level software products.

I have also written documentation for sophisticated hardware products such as medical ultrasound scanning machines and pharmaceutical dispensing automation.

And, at times, I have scaled down my writing style to create simple instruction manuals so inexperienced workers can learn to run equipment like automated mail opening systems.

Along with these projects, I have created
  • white papers
  • marketing materials
  • sales campaign mock ups
  • slide presentations for senior management
  • customer surveys

I have also created numerous RFPs (Request for Proposals) in concert with sales teams.

These projects required writing that is concise, accurate, and well researched. I was able to deliver it, and I can do the same for you.

In case you’re wondering if a marketing writer can be a good tech writer (and vice versa), the answer is Yes. Technical writing can definitely be compatible with marketing writing, contrary to what many people mistakenly believe. Approached correctly, both disciplines can compliment each other very well, and a powerful synergy can result that amplifies your message.

Contact me if you have an assignment you wish to discuss.

Resume: Doug Jefferys Technical Writer